Our Policy

At Viva Fitness, we prioritize the privacy and security of your personal information. Our privacy policy outlines how we collect, use, store, and protect your data. It is important to read and understand this policy to ensure that you are aware of how your information is handled when using our services. We are committed to ensuring transparency and providing you with control over your personal data.

Information Collection

We collect various types of information to enhance and personalize your experience with our services while ensuring the security of your data. This includes personal information provided by you voluntarily, such as your name and contact details, as well as usage data that is automatically collected when you interact with our services. We may also utilize cookies and similar technologies to gather information about your browsing activities. Payment information is securely processed by trusted third-party payment processors, and we do not store it ourselves.

Use of Information

The information we collect is used for purposes such as improving our services, communicating with you, providing customer support, and personalizing your experience with Viva Fitness. We may also use your information for marketing purposes, but only if you have given your consent. We utilize your information to deliver and improve our services, tailor them to your preferences, and provide you with a personalized user experience. This includes customizing content, recommendations, and features based on your interests and interactions with our services. We may use your contact information to communicate with you, respond to your inquiries, provide customer support, and send important updates or notifications related to our services. We may also send you promotional and marketing communications if you have given your consent or where permitted by applicable laws.

We analyze user data, including usage patterns, demographics, and preferences, to gain insights into how our services are used and to improve their functionality, performance, and relevance.

We may process your information to comply with legal obligations, such as responding to lawful requests, enforcing our terms and policies, protecting our rights, privacy, safety, or property, and ensuring compliance with applicable laws and regulations. We may aggregate and anonymize your information to create statistical or demographic insights that cannot be used to identify you personally. These insights may be used for various purposes, including research, analysis, marketing, and improving our services.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes without your consent, except as described in our Privacy Policy or as permitted by law.

Please note that any information you voluntarily disclose or share in public areas of our services, such as forums or social media platforms, becomes publicly available and may be collected and used by others. We encourage you to exercise caution and consider the privacy settings and controls available to you when sharing personal information in these areas.

 

Information Sharing

We prioritize the confidentiality of your personal information. We may share your data with trusted third parties, such as service providers or business partners, who assist us in delivering our services. We ensure that these third parties adhere to strict confidentiality and security measures. We may engage trusted third-party service providers who assist us in delivering our services. These service providers have access to your personal information only to the extent necessary to perform the services on our behalf and are obligated to maintain the confidentiality and security of your information. In the event of a merger, acquisition, or sale of our company or its assets, your personal information may be transferred as part of the transaction. We will notify you and obtain your consent if required by applicable laws. 

We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, privacy, safety, or property, and to enforce our terms and policies.

Please note that our services may include links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information to them.

Data Security

At Viva Fitness, we take the security of your personal information seriously and implement appropriate measures to safeguard it. We strive to protect your data from unauthorized access, disclosure, alteration, or destruction.

Here are some key points regarding data security:

Confidentiality: We maintain strict confidentiality regarding your personal information. Access to your data is limited to authorized personnel who require it for legitimate business purposes.

Secure Transmission: We employ industry-standard encryption protocols (such as SSL) to protect the transmission of your personal information between your device and our servers. This ensures that your data remains confidential and secure during transit.

Data Storage: Your personal information is stored on secure servers with appropriate safeguards in place to prevent unauthorized access. We regularly assess and update our security measures to mitigate risks and protect your data.

Access Controls: We implement access controls to ensure that only authorized individuals can access and handle your personal information. This includes authentication mechanisms, unique user identifiers, and strict user access levels.

Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and intrusions. Our dedicated security team performs regular security assessments, audits, and penetration testing to identify and address any security weaknesses.

Third-Party Security: When we engage with third-party service providers, we ensure they have appropriate security measures in place to protect any personal information they may handle on our behalf.

Cookies and Tracking Technologies: To enhance your experience on our website, Viva Fitness may use cookies and other tracking technologies. These technologies collect certain information about your browsing activities but do not personally identify you.

 

Third-Party Links

Our website may include links to third-party websites or services for your convenience and reference. Please be aware that once you click on these links, you will be redirected to external sites that are beyond our control. Therefore, we cannot be held responsible for the privacy practices, content, or security of these third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit, as they may differ from ours. This Privacy Policy applies solely to our website and services. Any personal information you provide or activities you engage in on external sites are subject to the respective third-party’s terms and policies.

While we strive to ensure that the links we provide are reputable and trustworthy, we do not endorse or make any representations about the accuracy, reliability, or validity of the content on these external websites. Accessing and using third-party websites is done at your own risk.

 

Children’s Privacy

This statement regarding children’s privacy explains our practices regarding the online collection and use of personal information from children under the age of thirteen. It also provides important information about their rights under federal law concerning such information.

Our website is not intended for children under the age of thirteen, and we do not knowingly collect personally identifiable information from children under this age as part of our website. We have measures in place to screen users who attempt to provide personal information to prevent those under the age of thirteen from doing so. If we discover that we have unintentionally received personally identifiable information from a user under the age of thirteen, we will promptly delete that information from our records. In the event that our practices change in the future, we will obtain verifiable parental consent prior to collecting any personally identifiable information from children under the age of thirteen through our website.

Since we do not collect any personally identifiable information from children under the age of thirteen through our website, we also do not knowingly share such information with third parties. Additionally, we do not knowingly allow children under the age of thirteen to publicly post or distribute personally identifiable contact information through our website.

It is important to note that we do not require children under the age of thirteen to provide personally identifiable information as a condition to participate in our website’s online activities since we do not collect such information from them.

 

California Privacy Rights

As a California resident, you have certain rights regarding your personal information under the CCPA. These rights may include:

a. Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for which we use the information, and the categories of third parties with whom we share the information.

b. Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions as provided by law.

c. Right to Opt-Out: If we sell your personal information to third parties (as “sale” is defined under the CCPA), you have the right to opt-out of such sales. However, we do not sell personal information without obtaining prior consent.

d. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, such as by denying you access to our services or providing you with a different level or quality of services.

To exercise your rights under the CCPA, you may submit a verifiable consumer request by contacting us at viva.support@mariuxidesouza.com. We may need to verify your identity before processing your request, and additional information may be required to complete the verification process. You may designate an authorized agent to make requests on your behalf. If you use an authorized agent, we may require proof of your written permission for the agent to act on your behalf and may also need to verify the agent’s identity.

For additional details about our data practices and your privacy rights, please refer to the other sections of our Privacy Policy. If there are any conflicts between this California-specific section and other sections of our Privacy Policy, the California-specific provisions shall prevail for California residents.

 

Updates to the Privacy Policy

We may periodically update our Privacy Policy to ensure it reflects our current privacy practices and complies with applicable laws and regulations. Any changes or revisions to the policy will be effective immediately upon posting the updated version on our website. 

We encourage you to review the Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information. By continuing to use our services after any changes to the Privacy Policy, you acknowledge and agree to the updated terms.

Please note that our Privacy Policy may be supplemented by additional policies, guidelines, or terms specific to certain services or features. In the event of any inconsistency between such supplemental policies and the Privacy Policy, the specific policies will govern.